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Returns Policy
| Quality Overstock Contact Information |
12 Swallow Avenue Spring Valley, NY. 10977 US
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Phone: (917) 692-4311 cs@qualityoverstock.com Fax: (845) 290-6708
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Return Policy:
Satisfaction guaranteed or your money back!
Quality Overstock's goal is that you be completely satisfied with your purchase. If for any reason you are not satisfied, simply return your purchase in its original packaging along with your original packing slip, within 7 days of receipt, for a refund or exchange. We'll also pay the return shipping costs if the return is a result of our error (i.e. incorrect or defective item). If you are not satisfied with your purchase after this time period, please let us know. Your complete satisfaction is of most importance to us.
Payment Policy:
The simplest way to pay for your order is to enter your credit card number on the secure online order form. We accept Discover, MasterCard, & Visa. Your credit card information is privately protected by a state of the art encryption software.
Shipping Policy:
ALL ITEMS LISTED ON OUR SITE ARE IN STOCK, AND WILL SHIP WITHIN 24-48 HOURS.
WE OFFER A SHIPPING DISCOUNT FOR MULTIPLE PURCHASES
DOMESTIC BUYERS: All items are carefully and securely packaged for safe transport and are fully insured. You will receive an automated email with the Tracking Number the day your package is being shipped, which is typically within 1-2 days after the close of the purchase. (If you do not receive the email it may be due to your Junk Mail filter.) INTERNATIONAL BUYERS: The following USPS shipping methods are available: First Class Airmail - approx. 2-3 weeks. Priority Airmail - 2 weeks with tracking services Express - 3-5 bus. days with tracking services. Please bear in mind that packages sent overseas are sometimes delayed because of Customs and may take longer to arrive than specified by USPS.
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